Refund & Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at info@cheerin.net.
If your return request is approved, we will provide instructions on how and where to send your package.

Please note that returns sent without prior authorization will not be accepted.

If you have any questions regarding returns, you can always reach out to us at info@cheerin.net.

 

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Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item.
We will evaluate the issue and work to make it right as quickly as possible.

 

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Non-Returnable Items

Certain types of items cannot be returned, including:

• Personalized or custom products

• Gift cards

• Final sale or clearance items

If you are unsure whether your item is eligible for return, please contact us before initiating the return.

 

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Exchanges

The fastest way to receive a different item is to return the original item first.
Once your return is approved, you can place a new order for the replacement item.

 

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Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.

If approved, the refund will be issued to your original payment method.
Please note that it may take additional time for your bank or credit card provider to process and post the refund.